Custom Roller Shades and Blinds

1 What makes your Roller Shades unique?

Attention to detail. Every aspect of our Roller Shade production utilizes our 70 years of experience in the industry. From best practices to the best technology, the result is the best Roller Shade available. Only finest components are used in the construction and assembly of your custom Roller Shade. As always, every shade is hung and tested before leaving our workroom.

2 Are Roller Shades easy to use?

Yes. Roller Shades are one of the easiest shades to operate. The simple construction and rigorous quality assurance process guarantees even the largest shades can be operated with ease. All of our Roller Shades come standard with a continuous loop chain control which helps keep operation smooth, even and easy.

3 What's the difference between a Roller and Solar Shade?

Just the material! Solar materials are rated to block out a particular percentage of UV rays. Roller material will also block out UV rays, they are just not rated. The more opaque the material the more UV rays will be blocked.

4 Can Roller Shades block out all the light in my room?

Yes they can. We offer a wide range of blackout materials. Keep in mind that some light may still get in on the sides of the shades. If you're looking for total darkness, we suggest pairing your shade with blackout drapes and a cornice. This is the only way to block all light.

5 Can I use a Roman Shade or Drapery material on a Roller Shade?

Roman and Drapery materials can only be used on Romans and Drapery. Roller Shade material needs to be stiffer in order to attach to the roll and hang on its own without any cords or linings.

6 Will Roller Shades help insulate my windows?

Yes and no. Some of our material options will certainly reduce glare and cut down on heat, making it easier to maintain the temperature of your home. However, rollers don't do much in the way of stopping a draft coming from a leaky window. Consider a layered look. Combining Roller Shades with drapes creates a unique look and results in better insulation and draft reduction.

7 Do you have smaller brackets available?

Unfortunately no. Our designer metal brackets are available in 5 finishes and can be used for multiple mounting applications.

8 How do you clean Roller Shades?

Dealing with Dirt/Stains: We have had great success using a Mr. Clean® magic eraser to spot treat dirt and stains. This is available online, at local home improvement stores or we can send directly to customers via USPS (1-3 days) at no charge. If the above suggestion does not work- we recommend contacting a local window treatment cleaning specialist who can treat your shade ON-SITE typically without even taking it down. Keep in mind that there are many carpet cleaning services that offer this expertise. If helpful, our Customer Care team is happy to do a local search in an effort to assist you.

REMEMBER: Never immerse your treatment in liquid of any type. It's best to try a cleaning solution/product on a swatch first Contact help@theshadestore.com or call 800.754.1455 if you need further assistance.