Skip navigation

Testimonials

See what our partners are saying. We've partnered with some of
the best interior designers and tastemakers in the industry.

READ TESTIMONIALS

We started as a customer of The Shade Store when there was just one location in SoHo and we used them for our own home. We have been huge fans of the brand ever since. They offer the best customer service and incredible products. We've collaborated on personal homes and design projects - both residential and hotels - and each time it has been a pleasure to work with them. We first started talking about the possibility of a collection after we used them on The Bungalow Hotel. We thought, 'how did we not think of this earlier?' The timing to create a new collection was perfect on both ends.

"The Shade Store is such a great resource, and now to have designed a collection for them is fantastic. They understand home design and are committed to providing the very best quality and service."

"It is both a pleasure and a thrill to work with
The Shade Store. For me it is not working
with a company, but rather working with a
family, one with which our company
has partnered in different ways for about fifty
years. Mutual respect, creative dialogue and a
desire to find new opportunities fuel our
collaborations. Our latest initiative involves
providing Kravet textiles designed by Diane
Von Furstenberg, kate spade new york,
Jonathan Adler, Jeffrey Alan Marks and Echo
Design to The Shade Store. It is very easy and
rewarding to do good business with good
people, and I am looking forward to working
together on future projects."

"In 2007 the Shade Store approached us
because they had the vision to use our textiles
for window coverings. We felt a great synergy
between their family-run business and our own
family-run business. We have collaborated so
well over the years because we shared an
entrepreneurial spirit and a passion for product
and brand building. It has been a great pleasure
working with them."

"We are thrilled to be partnering with The
Shade Store for a line of high performance
textiles for shading products. The parallels
between our businesses – a long heritage of
family-owned operations, manufacturing
here in the United States, and a drive to
create an unbeatable customer experience –
excited us with the opportunity to
collaborate. The Shade Store has built a
reputation as the premiere supplier of
custom window treatments in the USA, their
exceptional focus on quality has provided the
basis for this dynamic and exciting venture.
The Sunbrella team looks forward to working
together with The Shade Store to create
beautiful, durable shade products."

"We can remember the very first time a
Shade Store catalog arrived in the mail.
Everything about it was impressive: the
photography, the assortment, and – most
importantly – how easy it was to shop for
window treatments. So it was a thrill when
we became partners in 2010, and has been
such fun working together ever since. We
love that the Shade Store is truly
collaborative while still being best in
class in their industry (something very rare these
days), and we’re looking forward to many
more successful years together as both of
our brands continue to evolve."

Latest CUSTOMER TESTIMONIALS

Deborah A  | Fort Worth, TX |  August 2, 2021

We love our shades that were installed earlier this week. It was great that the installer was able to come back over the same day of measuring to fit this install in for us. I was not here when they were installed, but my husband said he was impressed with the accuracy and professionalism that he displayed. I am so glad you suggested the faux linen-look material for the shades. They are easy to operate and love the bottom down feature so we can have privacy but still see the sky and trees. Thank you so much for all your advice and help!  

Lindsay F  | Seattle, WA |  August 1, 2021

LOVING the basement shades!!!  

Joan J  | Menlo Park, CA |  August 1, 2021

The shades are wonderful, worth the wait! Thanks a million! 

Ashley D  | San Jose, CA |  August 1, 2021

Everything went great! 

Christian S  | New York, NY |  August 1, 2021

Installation went smoothly and we are happy with the end result. Thank you! 

Megan & Phil V  | Dallas, TX |  July 31, 2021

Thanks for your help ordering. I’m emailing to let you know we finally have our curtains and they look great. They are definitely blackout and they really look good in the room. Megan said the installation went quickly.  

Becky & Matt S  | New York, NY |  July 31, 2021

Everything looks beautiful.  

Jane K  | Boynton Beach, FL |  July 31, 2021

The installation went well, the installer was on time, courteous, and completed the job quickly. The shades are beautiful! I’m glad we got them.  

Cynthia D  | West Palm Beach, FL |  July 31, 2021

My new solar shade has transformed my bedroom. It’s gorgeous!. The 2 installers were truly professional and an asset to The Shade Store, both a 10!! Thank you for reaching out.  

Keith & Carol T  | Sheboygan, WI |  July 31, 2021

The installation went well. The installer did a great job. 

Laina N  | Seattle, WA |  July 31, 2021

Love them! ❤️ 

Melissa L  | Altadena, CA |  July 31, 2021

It went great and she is very happy. Thank you so much it was a pleasure working with you as well.  

Bethanne P  | Plainview, NY |  July 31, 2021

I finally have artwork and a coffee table so it looks more finished. The roman shades really tie the whole look together and we love them. Thank you for staying with me through the whole process. You are a true professional!!  

Chris W  | New York, NY |  July 31, 2021

The installation went smoothly and the installer was very professional and quick! I am very happy with my blinds. Thank you.  

Ann-Marie N  | Montclair, NJ |  July 31, 2021

Many thanks for how you expedited the order. And for your attentive, helpful and expert service.  

Anita C  | Mamaroneck, NY |  July 31, 2021

Thank you so much! I really LOVE the window treatments and the installation was so fast and easy.  

Mindi R  | Pacific Palisades, CA |  July 31, 2021

I can’t begin to thank you enough for making this happen- the shades look fantastic and the installer was such a competent and lovely guy. It’s a great relief to have these blackout shades in my bedroom- I’m looking forward to a serious night sleep. Thank you for your kindness and your artful follow through.  

Patrick & Marilyn K  | Brooklyn, NY |  July 31, 2021

We want to thank you for such a wonderful experience starting from meeting you, visiting your store, to today's installation, and not to forget the tree planted for us as part of the Arbor Day Foundation. The installers were quick, accurate, friendly and cleaned up after themselves impressively. You are always available to help us and best of all, our shades look amazing. We were particularly touched with the tree planted for us and I will look into their website for future donations.  

Tina H  | Seattle, WA |  July 31, 2021

Wanted to let you know the shades are in and are most lovely! Hard to believe the shades haven't been there all along. They are a perfect fit. We are super satisfied. Thank you! 

Hersh C  | New York, NY |  July 31, 2021

I just wanted to thank you, not just for your responsiveness and professionalism, but for a reminder that there are still places driving to the highest standards consistently. Thank you.  

Sarah S  | Vienna, VA |  July 31, 2021

Yes, the valance looks great and the installation was a piece of cake. Both the bedroom and kitchen shades look really wonderful, and we are very happy with them! 

Kelly F  | Mclean, VA |  July 30, 2021

Everything looks great and went smoothly. So far we are loving our shades. Thanks for the help! 

Gail G  | San Rafael, CA |  July 30, 2021

I love the drapes......better then I ever imagined. Thanks for hanging in there and going to bat for me. I really appreciate your effort.  

Karen P  | Alexandria, VA |  July 30, 2021

The installation team were just great. Fast and efficient and friendly and mindful of details. The 800 number people were also very good in changing the delivery to the day of installation. I do like my shades very much and I have gotten several compliments from neighbors who like the leaf pattern. My bedroom looks great with the new windows and the shades.  

Lori A  | New York, NY |  July 30, 2021

We are very happy with the shades, what a nice change. We appreciate all your help. 

Dane H  | New York, NY |  July 30, 2021

I appreciate your follow up and I appreciate the excellent customer service. I wish you all the best.  

Enrique & Reilly H  | Seattle, WA |  July 30, 2021

Thanks for checking in, the installation went well and the windows look great! 

Ottavia F  | Newport Beach, CA |  July 30, 2021

Just wanted to say a big THANK YOU for all your help! Our shades and drapes are gorgeous!!  

Nicole K  | Scottsdale, AZ |  July 30, 2021

We are so happy with the way everything turned out!!! And the installer was so professional and nice!!!  

Callie S  | Foxtail Interiors s/m Schmitz | Roswell, GA |  July 30, 2021

Everything went well at the final Lake Burton install today. Thanks so much for helping us get it over the finish line!  

Samantha F  | BROOKLYN, NY |  July 30, 2021

Our shades look really great. Thank you!  

Katie S  | Rye, NY |  July 30, 2021

The bathroom shades are up and look great! Thank you for all of your help! 

Ashley N  | Stoneham, MA |  July 30, 2021

Thank you so much!  

Jenna S  | Merion Station, PA |  July 30, 2021

Everything went well smoothly and the installation was great. The shades look terrific. Thank you again for your help! 

Kristiina S  | Harvard, MA |  July 30, 2021

Thanks for guiding this through the works. 

Susan K  | Philadelphia, PA |  July 30, 2021

The installation went very well. The installers were prompt, courteous, efficient, and neat. The blinds look great! Furthermore, they very effectively block light, an important feature I wanted to address. Thanks for all your help.  

Barbara M  | New York, NY |  July 29, 2021

A big thanks for planting a tree in my name with the Arbor Day Foundation. I am so touched with this gesture. This is my favorite Foundation. I used it exclusively when I was working for various occasions of recognition and other life events as sponsored by my company. It was part of my job. Now, I’m a recipient, and I could not be more honored. Thank you so much. PS —What’s done already looks wonderful.  

Jennifer P  | Capistrano Beach, CA |  July 29, 2021

Hi - I had meant to email you the day of the install to tell you how fabulous the blinds are and how happy we are with them. We are so happy we are going to be ordering more.  

Kris M  | Belvedere, CA |  July 29, 2021

All went very well. The installers arrived on time and handled everything beautifully. And the shades look fabulous. Thanks for everything,  

Nancy S  | Los Altos, CA |  July 29, 2021

Love the new shades and the installer was fantastic!! We are really happy about getting them installed and not being blinded by the afternoon sun as I prepare dinner. Thank you for all your help. 

Cynthia E  | Mercer Island, WA |  July 29, 2021

The installer was professional and very good. The blinds need to unwrinkle a bit, so we will like them even more in a few days! Thank you for your help in selecting them and being patient during all of our questions. We are both happy! Yay!  

Trixy O  | Cerritos, CA |  July 29, 2021

All the techs have been so timely and professional - a great experience!  

Kathy B  | Carlsbad, CA |  July 29, 2021

Thank you so much for reaching out and checking back in with me. The shades turned out beautiful. I just love them. I was so impressed with you, your company, and related staff. I will definitely call you for all my future window covering needs as well as referring you to friends. Thanks once again.  

Sherry E  | New York, NY |  July 29, 2021

Everything came out perfect and now my husband says I should’ve done them all electric but I think it’s fine the way it is. Thank you for all your guidance I feel I wouldn’t have had such a great result without you.  

Fiona P  | Redding, CT |  July 29, 2021

The installation was perfect! The shades look lovely! Thank you so much for your help! I will be in next week to select materials for the windows they measured today.  

Robyn R  | Scottsdale , AZ |  July 29, 2021

It was lovely meeting you and thanks for being so customer centric. You have made the process seamless!  

Michael R  | Whittier, CA |  July 29, 2021

Everything went well and I'm very happy how it turned out.  

Doug E  | New York, NY |  July 29, 2021

Everything went great. Thank you very much….. the installer even vacuumed around the windows after finishing.  

Julie G  | Clackamas, OR |  July 29, 2021

The new shades are wonderful! The whole experience from first contacting you, to the installation of the shade has gone smoothly. We couldn’t be happier with this transaction. Thanks for your help in making it happen.  

Ginny A  | Charlestown, MA |  July 29, 2021

Thanks for staying engaged this whole time…very assuring and helpful! So glad I chose to work with The Shade Store because of people like you! 

Kamila D  | Long Beach, CA |  July 29, 2021

Thank you for reaching out. The blinds are beautiful and work great.  

Sanford S  | New York, NY |  July 29, 2021

Everything went well. The installer was very good, thank you!  

Meei-Ing C  | Massapequa Park, NY |  July 29, 2021

I will definitely go back to The Shade Store next time we are in need of more shades. It was great working with you and thank you for your professional input!  

Catherine M  | Westwood, MA |  July 29, 2021

The shades have been installed and we are happy with them. Thank you!  

Bruce J  | New York, NY |  July 29, 2021

Our installer came in and installed the shades and blinds. He was great and the shades and blinds are great. We are very happy and wanted you to know how grateful we are for your help and patience. We are so pleased with what we ordered.  

Sara S  |  | Great Falls, VA |  July 29, 2021

My client's window treatments look GORGEOUS. Thank you to you and the corporate team for prioritizing a well-equipped and professional team to handle the job. We sincerely hope that you pass on our compliments of the following installation team to your department head as we were thoroughly impressed. 

Christopher S  | Seattle, WA |  July 28, 2021

They look great! I am really happy with the install and the crew. 

Ann R  | Scarsdale, NY |  July 28, 2021

The installation was good and we are happy with the shades. Thanks for accommodating the additional measure at the same time.  

Tresa P  | White Salmon, WA |  July 28, 2021

From pictures it is quite the transformation! I think my client is very pleased! Thanks so much for all your help on this one!  

Leslie N  | Seattle, WA |  July 28, 2021

All went well. Shades are lovely and work perfectly so far. Appreciate all your hard work and ideas -- the white is perfect!  

Jeannine O  | Eastchester, NY |  July 28, 2021

Everything is great! I can't get over the difference the new shades make - rooms look so different - in a good way! Thanks again for all your help, you were great to work with! I will definitely be in touch in the future if we relocate and will highly recommend you. 

Jonali B  | North Bend, WA |  July 28, 2021

We LOVE the shades! They look amazing.  

Maureen M  | Merion, PA |  July 28, 2021

Thank you for your help with my order. The installer came this afternoon, it was quick and he was very pleasant. I will be back when we are ready to do the dining room windows. I am very happy that this process went so smoothly.  

Megan K  | Ames, IA |  July 28, 2021

I wanted to follow up now that our drapes have been installed and just say thank you for all of your help. They are beautiful and fit perfectly within the space. I plan on placing future orders and will reach out once I’m ready or have any questions. Thanks so much again! You made this really easy. 

Stacy G  | Brooklyn, NY |  July 28, 2021

The installation went well and the shades look great. 

Shannon H  | Santa Clarita, CA |  July 28, 2021

Everything went perfectly. The window treatments are beautiful! 

Anne V  | Seattle, WA |  July 28, 2021

It looks great, thanks and the installer was wonderful. Great guy! 

Steve E  | New York, NY |  July 28, 2021

All went well with the install. Have been away for a few weeks so haven’t been in the apartment. Thanks for checking in and we will be in touch once we figure out our next moves for the other window areas.  

Marcia M  | Castle Rock, CO |  July 28, 2021

Thanks for following up. I am so happy with the window treatments. They make such a difference. I can't wait to have them installed in the living/dining room!! They just really pull the room together - not to mention finally can get the room nice and dark to sleep in on the weekends!  

Michael P  | Brooklyn, NY |  July 28, 2021

The installation went great, installer was quick and clean and the finished product looks wonderful. I have to say I am rarely ever as impressed with customer service as I have been throughout this entire transaction. From initial consultation, to follow up, through purchase and even post installation you have been diligent and thoughtful. The product is really quite beautiful but your time and attention has been even better. Thank you for that, my wife and I are extremely happy all around.  

Jeff Y  | New York, NY |  July 28, 2021

Everything went well. The installer was very friendly and finished the job in less than an hour. Thanks for coordinating and educating -- was a pleasure working with you, and I will recommend The Shade Store to friends and family.  

Betsy B  | Stamford, CT |  July 28, 2021

All went great! Clients are happy!  

Michelle J  | St Petersburg, FL |  July 28, 2021

Everything looks great! Thanks!!  

Sarah P  | Issaquah, WA |  July 27, 2021

Thanks for all of your help! Our shades are PERFECT! Exactly what wanted - and we can now watch Netflix without worrying about what the neighbor see.  

Helen J  | Seattle, WA |  July 27, 2021

I'm so pleased with my shades and the installation, and now I'm wondering whether I want to add a fabric roller shade in front of the cellular shades.  

Al G  | Fullerton, CA |  July 27, 2021

Thank you, It was a pleasure working with you.  

Taryn L  | The Woodlands, TX |  July 27, 2021

Thank you! My client is very happy with the rollers. I will be in touch with you with any future clients. Thanks again! 

Laura L  | Brewster, MA |  July 27, 2021

They look perfect! They blend in beautifully and disappear into our window frames. I am SO happy. The installer was quick, accurate and neat. Thank you for your patience with us.  

Edward C  | Panorama City, CA |  July 27, 2021

Looks fantastic - I am so happy. Also, the installer was very professional and did a great job.  

Jerry A  | New York, NY |  July 27, 2021

The shades look good and are a perfect fit. 

Tracy Z  | New York, NY |  July 27, 2021

The design consultant and installer were terrific! Both were kind and fast and did an exceptionally good job! 

James G  | New York, NY |  July 27, 2021

Everything went well and the shades look great. 

Andrea C  | Nantucket, MA |  July 27, 2021

They love them! Thank you so much.  

Paul Y  | Leonia, NJ |  July 27, 2021

The installation went well and the window treatment is great. Thank you!  

Sheila E  | Brandon, FL |  July 27, 2021

I love the drapes! I'm pleasantly satisfied with my purchase. Thank you for your time and expertise. Your vision truly made this possible.  

Sara K  | Del Mar, CA |  July 26, 2021

Thank you so much for your help with everything, my client loved the shades!  

Sarah E  | Oakland, CA |  July 26, 2021

We absolutely love everything, it couldn’t be more perfect!! Thanks again for all your help along the way. 

Marisa S  | Oakland, CA |  July 26, 2021

I’m so happy! I can see the vegetation and landscape much better now. The room doesn’t look so enclosed anymore. It’s exactly as I had envisioned. 

Radhika V  | Dunwoody, GA |  July 26, 2021

My client loves the shades. Thank you so much for your assistance  

Tony L  | Danvers, MA |  July 26, 2021

Thank you for your help. You were nothing short of wonderful.  

Lesley L  | Greenfield Center, NY |  July 26, 2021

Thanks for the check in. The installation was a breeze and we are very happy with the shades. If we decide to add more to our home, I will reach out.  

Rebecca D  | Orange, CA |  July 26, 2021

Yes, everything is fine. Thank you! 

Marina W  | new york, NY |  July 26, 2021

Yes, everything went great with the installer today - it was worth the wait! Thank you for your follow-up. It’s been terrific working with you and your team as well. If I find any more windows that need shades, I know where to find you!  

Bus S  | Show Low, AZ |  July 26, 2021

Success! They look great! Thank you! 

Line M  | West Palm Beach, FL |  July 26, 2021

We are very happy with how the window treatments turned out, really. That's really beautiful, and all the beautiful color and style give a very prestigious finished look to our house. I think we will need more assistance in the very near future. 

Jill & Fred O  | Malibu, CA |  July 26, 2021

Thank you so much for all of your help. You made what was initially a very overwhelming process, so easy for us and had a lot of great design recommendations.  

Sidney P  | Mount Pleasant, SC |  July 26, 2021

The shades are perfect!! Surprisingly better than I even expected. I am certainly happy and the installer did a great job and was especially tenacious in getting all the “hardware” attached and aligned perfectly.  

Wendy C  | Jupiter, FL |  July 26, 2021

Everything looks absolutely stunning! 

Jaime S  | New York, NY |  July 26, 2021

Everything has been installed and looks great! Thank you for all of your help.  

David B  | New York, NY |  July 26, 2021

Things went well. The installment team was very professional. Shade looks great.