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TESTIMONIALS

See what our partners are saying. We've partnered with some of
the best interior designers and tastemakers in the industry.

READ TESTIMONIALS

"We started as a customer of The Shade Store
when there was just one location in SoHo
and we used them for our own home. We
have been huge fans of the brand ever since.
They offer the best customer service and
incredible products. We've collaborated
on personal homes and design projects –
both residential and hotels - and each time it
has been a pleasure to work with them. We
first started talking about the possibility of a
collection after we used them on The
Bungalow Hotel. We thought, 'how did we
not think of this earlier?' The timing to create
a new collection was perfect on both ends."

"The Shade Store is such a great resource, and now to have designed a collection for them is fantastic. They understand home design and are committed to providing the very best quality and service."

"It is both a pleasure and a thrill to work with
The Shade Store. For me it is not working
with a company, but rather working with a
family, one with which our company
has partnered in different ways for about fifty
years. Mutual respect, creative dialogue and a
desire to find new opportunities fuel our
collaborations. Our latest initiative involves
providing Kravet textiles designed by Diane
Von Furstenberg, kate spade new york,
Jonathan Adler, Jeffrey Alan Marks and Echo
Design to The Shade Store. It is very easy and
rewarding to do good business with good
people, and I am looking forward to working
together on future projects."

"In 2007 the Shade Store approached us
because they had the vision to use our textiles
for window coverings. We felt a great synergy
between their family-run business and our own
family-run business. We have collaborated so
well over the years because we shared an
entrepreneurial spirit and a passion for product
and brand building. It has been a great pleasure
working with them."

"We are thrilled to be partnering with The
Shade Store for a line of high performance
textiles for shading products. The parallels
between our businesses – a long heritage of
family-owned operations, manufacturing
here in the United States, and a drive to
create an unbeatable customer experience –
excited us with the opportunity to
collaborate. The Shade Store has built a
reputation as the premiere supplier of
custom window treatments in the USA, their
exceptional focus on quality has provided the
basis for this dynamic and exciting venture.
The Sunbrella team looks forward to working
together with The Shade Store to create
beautiful, durable shade products."

"We can remember the very first time a
Shade Store catalog arrived in the mail.
Everything about it was impressive: the
photography, the assortment, and – most
importantly – how easy it was to shop for
window treatments. So it was a thrill when
we became partners in 2010, and has been
such fun working together ever since. We
love that the Shade Store is truly
collaborative while still being best in
class in their industry (something very rare these
days), and we’re looking forward to many
more successful years together as both of
our brands continue to evolve."

Latest CUSTOMER TESTIMONIALS

Brenda A  | Brooklyn, NY |  July 25, 2020

The installer was absolutely awesome in every respect, and the drapes look great! Thank you for all your help throughout the process!  

Karolyn and Josh F  | Scottsdale, AZ |  July 24, 2020

I really couldn’t love the kitchen drapes more. You know it’s a “win” when both my 10 and 11 year old boys said, “Wow that looks really good!” 

Chet H  | Sherman Oaks, CA |  July 24, 2020

The installation was a success and it all looks great! 

Bryce K  | San Diego, CA |  July 24, 2020

They look amazing! Such an improvement! Thanks for making this so easy  

Lauren S  | Chicago, IL |  July 24, 2020

Install went great!! Thank you! The tech, Jose, was awesome. I’m sad we have no windows left to cover!!  

Thomas F  | Pasadena, CA |  July 24, 2020

A job well done! The color and style are perfect. Thank you for everything. We love them!  

Anna G  | Tarzana, CA |  July 24, 2020

Madeleine's shades are darling and the solars go really well with the style of the rooms. Thanks for sending all those fabric options; the colors are perfection! 

Jean F  | Dallas, TX |  July 24, 2020

WE LOVE THEM!!! Jean keeps saying “why didn’t I do this when I first moved in three years ago?!” They make the room feel SO much more like a bedroom other than a room with a bed! Thanks again for your patience and help with all of it!  

Catherine M  | Pacific Palisades, CA |  July 24, 2020

I am extremely happy! It looks beautiful and it was a very easy and quick process. Thank you very much!  

Elisse C  | Brea, CA |  July 24, 2020

The blinds are beautiful! We are so happy!  

Sara S  | Encinitas, CA |  July 24, 2020

Everything looks great. Thanks! 

susan r  | Canaan, NH |  July 24, 2020

It looks good and is keeping the room 10* cooler. The substitute installer was very competent and personable. He's a keeper. Thanks for your help with getting the job done. 

Vicki F  | Dallas, TX |  July 24, 2020

Everything went in perfectly, the client is very happy and they look great! My client said she was impressed that the installers were so professional, booties, masks, moved right thru the entire process beautifully. The selections turned out great as well, I could have never done this with out you! Thank you for all your expertise, you made my selection process so easy and efficient. 

Meghan Z  | Chicago, IL |  July 24, 2020

I LOVE them!!!! Thank you so much for your help!!! 

Audrey H  | Tampa, FL |  July 24, 2020

Scott did a great job with the installation yesterday. I appreciate your assistance in helping us understand our options and choices for window treatments, which was invaluable as we made our selections. I’m pleased with how they turned out and will be in touch with you should we decide to get additional window treatments.  

Stephen L  | Santa Monica, CA |  July 24, 2020

We are thrilled with the new shades! Further, I wanted to let you know that your installer, Santiago, and his team were absolutely fantastic. As you know, we had a challenging installation with the second story atrium shades, but the team came very prepared. Santiago and his team were extremely professional, capable and careful - dedicated to both getting it right and leaving our home looking better than when they arrived. I could not be more pleased with our experience. 

Mackenzie K  | Brooklyn, NY |  July 24, 2020

Thanks for checking in! Everything looks awesome. Really happy with the installation. 

Keeley   | Dallas, TX |  July 24, 2020

We LOVE them!!!!! Thank you so much!  

Lena S  | Houston, TX |  July 24, 2020

Thank you very much for your help and all the shades. They look great and the client is very happy with them.  

Betty J. W  | Brooklyn, NY |  July 24, 2020

I love my shades. The installer was very professional and punctual.  

Gregory M  | Bothell, WA |  July 24, 2020

Thank you Tony- everything went perfectly well - Great service !! 

Heidi K  | Purchase, NY |  July 24, 2020

The shades Look fantastic! Just wanted to thank you again for the time and effort you put in to making it happen! 

Don B  | West Lake Hills, TX |  July 24, 2020

Installation was quick and smooth. Product looks great. So was Mike. I'm delighted. 

Todd T  | Mt. Gilead, NC |  July 24, 2020

I slept like a kitten last night…. thanks to you and your install! Could not be happier!  

Virginia A  | Brooklyn, NY |  July 24, 2020

We love them! Thank you!! I’m also going to send my new neighbors your way for Shade assistance!!  

Frances O  | White Plains, NY |  July 24, 2020

Our shades are up and they look beautiful. Thank you so much for your help in guiding us throughout this process. We shall certainly recommend The Shade Store to our family and friends.  

Karen W  | Los Angeles, CA |  July 23, 2020

I could not be more impressed with the professionalism and quality of customer care everyone provided. It was a great experience overall. Many Many Thanks!  

Joanne  W  | Winter Park, FL |  July 23, 2020

Thank you so much for spending the time to get these right! They are perfect!  

Cindy F  | Dallas, TX |  July 23, 2020

I just wanted you know how much I love my drapes and shades!  

April B  | Redmond, WA |  July 23, 2020

I love the shades! They look great and the installer did a fantastic job! Thank you! 

Summer R  | Dallas, TX |  July 23, 2020

really happy with the material we selected and how the blinds look. thank you  

Aleah C  | Scottsdale, AZ |  July 23, 2020

The install went great and so smooth! Thank you so much for making the process so easy, we really appreciate it! 

Elizabeth P  | Rye Brook, NY |  July 23, 2020

Hi Amory, the drapery looks great. Thanks for your help!  

Sam L  | Brooklyn, NY |  July 23, 2020

The installation went well and we’re very happy with the shades!  

Gunnar W  | Skokie, IL |  July 23, 2020

We finally have everything up and it looks great. Thanks for all the help! 

Carissa K  | Palo Alto, CA |  July 22, 2020

all went smoothly and they look great. we are happy with the purchase. Thanks! 

Scott H  | San Francisco, CA |  July 22, 2020

The shades are perfect! Thank you for all of your help!!!  

Danielle  H  | Mission Viejo , CA |  July 22, 2020

Thank you so much for all your help. The blinds look great! I am very happy with them and the service you provided.  

Rhonda G  | SCOTTSDALE, AZ |  July 22, 2020

Jody, thank you! You do an excellent customer service job. 

Darcy S  | PHOENIX, AZ |  July 22, 2020

I just wanted to let you know how much we love the drapes and how they finish off the room very nicely. Thanks so much  

Antoine S  | San Francisco, CA |  July 22, 2020

The shades are working out great! Thank you again for all the support through the process. I will absolutely keep you in mind if anyone is looking for new shades.  

Tara K  | Chestnut Hill, MA |  July 22, 2020

The curtains are beautiful, thank you!!!!  

Adem B  | New York, NY |  July 22, 2020

The whole experience was wonderful.  

Xiangren C  | Santa Clara, CA |  July 22, 2020

The installation went well and the products are all looking pretty good!  

Penny T  | Decatur, GA |  July 22, 2020

The installation went smoothly and the man who installed did a great job. Love the look of the shades, thank you! 

Elizabeth P  | Atlanta, GA |  July 22, 2020

All went well. Thanks Julie. 

Obed E  | Brooklyn, NY |  July 22, 2020

The installation went well--it was quick. Everything is working out great!  

Stephanie P  | Montclair, NJ |  July 22, 2020

I LOVE THEM. Better than I thought! I’m so happy with them. Thanks for your patience on this project.  

Bettina H  | Gulf Breeze, FL |  July 22, 2020

The clients loved them. 

April M  | Alexandria, VA |  July 22, 2020

I had my window shades installed today. It looks amazing. I’m very happy with how everything turned out. Thanks for your help  

Katie W  | Alexandria, VA |  July 21, 2020

They look great and Robert was awesome. Thank you! 

Lara S  | Kirkland, WA |  July 21, 2020

We are so happy with our shades! Our installer was very professional and thorough, and the shades look great. 

Gigi and Chris P  | Tarzana, CA |  July 21, 2020

EVERYTHING IS BEAUTIFUL……of course. Thank you for all your help making our home perfectly perfect. 

Jasmina K  | Houston , TX |  July 21, 2020

Everything is great they are beautiful. Thank you for your help!  

Carolyn P  | San Rafael, CA |  July 21, 2020

Hi Julia, I just wanted to share how fabulous the shade installation came out today, thank you for all your coordination upfront on the measurements and samples for review. And the installer was such a lovely person and very efficient.  

John P  | Fullerton , CA |  July 21, 2020

Very happy with the blinds, and the instillation crew was excellent.  

Matt D  | Morongo Valley, CA |  July 21, 2020

Everything went great! Thanks for handling everything.. We’re really happy.  

Scott S  | Scottsdale, AZ |  July 21, 2020

The installation went great and we are loving the shades and really glad we went with the motorized version in the primary bedroom. Thanks for you help and we will be in touch when we are ready to move forward with the drapery.  

Kim   | Dallas, TX |  July 19, 2020

Everything is great so far. Thanks so much for your help. I'll reach out if I need anything else in the future. Thanks again!  

Stephanie H  | Phoenix, AZ |  July 21, 2020

Everything went great and it looks awesome!  

Laura T  | Agoura Hills, CA |  July 21, 2020

It looks so pretty and I’m very happy. Thank you for all your help. :)  

Barbara H  | Brooklyn, NY |  July 21, 2020

They are thrilled with all the window treatments - they look great! 

Amanda T  | Redwood City, CA |  July 21, 2020

We are very happy with how the shades turned out. Thank you for all of your help. 

Susan H  | Glenside, PA |  July 21, 2020

We have been so pleased with our entire experience with The Shade Store - from happening to walk in that day so long ago now when you were so very helpful and informative, through the person who took the measurements and helpfully asked if we wanted measurements for three separate shades as well (which we chose in the end) through to the person who installed the shades. We were especially pleased to hear that the company treats its employees well.  

Lauren H  | Naples, FL |  July 21, 2020

The installation went great and I love my new drapes!! They are such an improvement over my previous ones. Thanks so much for your help.  

Sevila Y  | Chicago, IL |  July 21, 2020

They look fantastic and George was great. Thank you for following up!  

Anthony C  | New York, NY |  July 21, 2020

I am thrilled with the product and installation services rendered by the Shade Store - thank you so much for advising me and facilitating this excellent addition to my space!  

Mary B  | Scottsdale, AZ |  July 20, 2020

Shades installed... I absolutely love them! 

Betty & Brian F  | Seal Beach , CA |  July 20, 2020

Thank you Dianna for your patience and excellent customer service.  

Tracey T  | Bainbridge Island, WA |  July 20, 2020

Blinds are awesome!! Thank you. 

Simran K  | West Hollywood, CA |  July 20, 2020

The shade is perfect. I’m very happy with it! Thank you so much for your help!  

Ann D  | Chicago, IL |  July 20, 2020

Love them!!!! They look great 

Linda T  | Petaluma, CA |  July 20, 2020

Carlos did an excellent job. We love all the shades and drapes! Really compliment the house and make it look complete. I appreciate all your help and patience to make this work. Difficult times but you worked with your system and gave us excellent service. 

Mindy P  | Acton, MA |  July 20, 2020

Thank you for your help today! It's always a pleasure to work with you. 

Kathryn M  | Brooklyn, NY |  July 20, 2020

The selections you helped us with are great and our shades were installed perfectly. We are very satisfied with them.  

Brandi R  | Duxbury, MA |  July 20, 2020

We received the wood blinds yesterday, and my husband already put them up! I absolutely love them and can’t thank you enough for all your help!!  

Madeline T  | Decatur, GA |  July 20, 2020

Thank you, Julie. I really appreciate such great service! 

Glenna B  | Healdsburg, CA |  July 20, 2020

Everything was perfect. Thank you! 

Margot M  | Atlanta, GA |  July 20, 2020

We are very happy with the shades that have been installed 

JOROAN L  | BROOKLYN, NY |  July 20, 2020

The install was great! Windows look wonderful. Really appreciate all your help and advice. 

Jessica V  | Palmetto, GA |  July 20, 2020

I just wanted to tell you how beautiful all the window treatments turned out. They are truly stunning. John did an excellent job and you were so helpful along the way. I can really see the difference that the custom draperies and shades make.  

Sean G  | Cos Cob, CT |  July 20, 2020

Installation went well. The guys who came were outstanding. Very happy with how everything worked out. 

Tishelle O  | Washington, DC |  July 19, 2020

Absolutely THRILLED with the shades. She said that she could feel the difference immediately in the coolness of her home. She also RAVED about how nice and professional the installers were. Thank you for making this process so easy and I look forward to working with you in the future!  

Carol and Tim W  | Huntington Beach, CA |  July 19, 2020

Another great job by The Shade Store !! Don't go anywhere else for your windows. Thank you again Diana for all your help. Willie was on time and was so professional, courteous and installed my shades so quickly it was amazing. Plus he took such great care in my home. Thank you Willie for doing such an amazing job. I will never go anywhere else for my window shades or blinds. 

Rusty and Patty G  | Santa Ana, CA |  July 19, 2020

The installer was an expert and the shades turned out perfectly. They block the incoming sun yet allow slight visibility of the outdoors. We are very pleased. 

Mindy T  | Round Rock, TX |  July 19, 2020

The window treatments turned out great, and installation day was a breeze. We've been happy with the whole process. Thanks for all your help.  

Lia L  | Montgomery, TX |  July 19, 2020

It went very well. Great installer (Neil) and the final product is fantastic as far as we can tell. Thanks! 

Joel U  | Oakland, CA |  July 18, 2020

Thanks, Barbra, they are in and look great!! Thanks for all your help. 

Victoria B  | New York, CA |  July 18, 2020

All went well, Joe was really great!!  

Monica D  | Avon Lake, OH |  July 18, 2020

Shades are perfect. We love them.  

Vickie G  | Belmont, CA |  July 18, 2020

I rarely follow-up and give feedback to companies after a purchase...however my experience with The Shade Store was so positive from start to finish that I wanted to share. From my initial contact with Elana to receiving my thank you card/tree, I knew I chose the right company to work with. Elana Citrin's professionalism, helpful, kind, and patient manner is so appreciated. She took the time to help me choose just the right product for my home. Elana ordered my shades, scheduled measurements, and installation. Everything was done professionally and in a timely manner. Both Jose, who came to measure, and Jesus who did the installation, arrived on time and took all safety precautions making me comfortable having them in my home during COVID 19. I will absolutely recommend Elana Citrin to my friends!  

Louise F  | New York, NY |  July 18, 2020

Joe was FANTASTIC— he had not been there to measure and he really was able to follow the written instructions from his partner, and work with me by FaceTime, and truly was a pleasure to deal with. he was a greta help to Louise (who was doing zoom calls the whole time too). Please send them my deepest thanks and thank you for following up. They look terrific!  

William N  | Bell Canyon, CA |  July 18, 2020

We love our new shades; the installation went well. What a big difference they make in both light & temperature and our ability to control these things.  

Vincent A  | Phoenix, AZ |  July 18, 2020

everything went smooth and they look great! It was a great touch in completing my renovation and thank you so much for your service.  

Deepa D  | Los Altos, CA |  July 18, 2020

Thanks for your help all along - greatly appreciate you making the process painless. 

Karin K  | White Plains, NY |  July 18, 2020

They look beautiful- Thanks for everything!!  

Steven C  | Galveston, TX |  July 17, 2020

Shades are in and I’m thrilled. Thanks so much. Want to give a shout out for Alex, fantastic, super professional and neat and tidy. You guys truly have an awesome team.  

Eric E  | Hohokus, NJ |  July 17, 2020

The installation went very smoothly and the shades look wonderful! Thank you so much for all of your help. The whole Shade Store experience was fantastic!  

Sean G  | Cos Cob, CT |  July 17, 2020

The guys came and installed the blinds. They look great, and the guys who did it were awesome. Thanks much for your help! 

Brett and Jenny N  | Austin, TX |  July 17, 2020

Thanks for checking in!! We love them and installation was easy and super fast! So happy! Thanks for all of your help!