Satisfaction Guarantee

For 3 generations we’ve made loyal, life-long customers by offering incredible service and exceptional quality. Order custom with confidence knowing we stand behind every single product we make.
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Measure twice, cut once is a good adage but it isn’t always true. If you find that your measurements were slightly off don't fret! We will work with you to find the best solution. Your window treatment may qualify for a free cutdown. If it cannot be re-sized we will replace the product in the right size and give you a 50% discount.
If you receive something that you don’t like, we will do everything possible to rectify the issue. For starters, we will remake or repair the product to your liking. If you simply feel you selected the wrong product or material, we will let you choose something else and give you 50% off the new product. Bottom line, it is our mission to satisfy each and every customer and we will do whatever is necessary to accomplish that goal.
We stand behind every one of our professionals. In the unlikely event that your measurements are incorrect, we will replace the product at no extra charge. If they make an installation error, we will reinstall at no extra charge. Simple.
All of our products are constructed from the finest materials and components available. Under normal use, your window treatment should operate hassle-free for many years. In the unlikely event that your window treatment stops functioning correctly, just give us a call and we'll help you get it fixed. If you used our measure + install services, we will send the professional back as needed free of charge.