OUR GUARANTEE

We can promise you that all of our products are made to the highest quality standards. Each window treatment is hung and tested prior to being sent out and crafted from the highest quality fabrics and materials.  Custom made-to-order, our products are made in the USA by craftspeople who are experts at what they do. 

We invite you to visit one of our showrooms to see the high quality of our product first hand, but regardless of how we work with you – over the phone, via email or in-person – you have our guarantee that you will be left with a window treatment of the highest quality possible.

> our guarantee
> return / cancellation policy
> warranty
> terms and conditions
> privacy policy

At The Shade Store our guarantee goes beyond just a simple return policy. For over 60 years we have been making customers happy one person at a time and our goal is keep our customers coming back. We have been very successful in reaching customer satisfaction by offering our customers the highest quality manufacturing and personal service.
 
See links on the left of this page to review the details of our different policies. We think they are fair and allow us to maintain both the quality and value you insist on. If ever one of our policies seems unfair for your particular circumstance, please contact us and we will be happy to discuss your particular situation. We are here to help and look forward to working together.

Custom window treatments by The Shade Store are now available online. We have been hand-crafting window treatments for 60+ years and are proud to deliver the finest window shades, blinds, and drapery, in the industry. Our extensive window treatment collections include: roman shades, roller shades, solar shades, woven wood shades and bamboo shades, as well as cellular shades and pleated shades. We also carry a great line of wood blinds and metal blinds. Our custom drapery and curtains reflect an old world craftsmanship and the fabric options are second to none. Free samples, fast shipping, and expert service make purchasing custom window treatments easy and affordable. Custom, made simple.