The Shade Store stands behind every product we produce. We carefully inspect and test every product before it goes out the door, to ensure you receive the highest quality product possible.
All products carry a limited lifetime warranty - which means we will repair or replace any product due to manufacturer defect. If you detect a problem within 30 days of receiving your goods, please contact Customer Support immediately: support@theshadestore.com
If you followed The Shade Store's measuring and installation instructions, then we will repair or replace the product, whichever the workroom deems more appropriate.
We look forward to working with you and giving you complete confidence in your purchase, as every window treatment is expertly and professionally crafted.