CUSTOMER SERVICE
Expert advice is just an email or phone call away!
If you have a question or wish to discuss a project - please do not hesitate to contact us. Our highly trained customer service team is ready to assit with your every need. 

We encourage you to contact us whenever you have a question or need some advice. Feel free to email us pictures, so we can better offer expert advice and design ideas. We look forward to hearing from you!

custserv@theshadestore.com
1.800.754.1455

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The Shade Store stands behind every product we produce. We carefully inspect and test every product before it goes out the door, to ensure you receive the highest quality product possible.

All products carry a limited lifetime warranty - which means we will repair or replace any product due to manufacturer defect. If you detect a problem within 30 days of receiving your goods, please contact Customer Support immediately: support@theshadestore.com

If you followed The Shade Store's measuring and installation instructions, then we will repair or replace the product, whichever the workroom deems more appropriate.

We look forward to working with you and giving you complete confidence in your purchase, as every window treatment is expertly and professionally crafted.



Custom window treatments by The Shade Store are now available online. We have been hand-crafting window treatments for 60+ years and are proud to deliver the finest window shades , blinds , and drapery , in the industry. Our extensive window treatment collections include: roman shades , roller shades , solar shades, woven wood shades and bamboo shades , as well as cellular shades and pleated shades . We also carry a great line of wood blinds including our exclusive Elite Collection. Our custom drapery and curtains reflect an old world craftsmanship and the fabric options are second to none. Free samples, fast shipping, and expert service make purchasing custom window treatments easy and affordable. Custom, made simple. Online, on the phone or showrooms around the country. Get free measurements and a free catalog for window treatments online. Window dressings are customized to fit your window and home's design. From modern to traditional, and everything in between our shades, drapery and blinds are simple to install and easy to order. Energy efficient window treatments help to keep the heat in during the winter and hot sun out in the summer. Check us out on The Shade Store Facebook page and The Shade Store Twitter page.