CUSTOMER SERVICE
Expert advice is just an email or phone call away!
If you have a question or wish to discuss a project - please do not hesitate to contact us. Our highly trained customer service team is ready to assit with your every need. 

We encourage you to contact us whenever you have a question or need some advice. Feel free to email us pictures, so we can better offer expert advice and design ideas. We look forward to hearing from you!

custserv@theshadestore.com
1.800.754.1455

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To order by phone, or if you have any questions, please use the below information to contact us.

Our customer service experts are available by phone Monday thru Friday, 9 AM - 7 PM, and Saturday 11 AM - 5 PM, eastern standard time. You may also reach us via e-mail 24/7.

Come see our products firsthand and get expert advice! Visit us at our corporate design studio or our new showroom in SoHo, NYC. Visit our Showrooms Section for more information.

e-mail:   custserv@theshadestore.com
phone: 1.800.754.1455
fax: 1.212.645.4895
address: The Shade Store
480 Broome Street
New York, NY 10013


Custom window treatments by The Shade Store are now available online. We have been hand-crafting window treatments for 60+ years and are proud to deliver the finest window shades, blinds, and drapery, in the industry. Our extensive window treatment collections include: roman shades, roller shades, solar shades, woven wood shades and bamboo shades, as well as cellular shades and pleated shades. We also carry a great line of wood blinds and metal blinds. Our custom drapery and curtains reflect an old world craftsmanship and the fabric options are second to none. Free samples, fast shipping, and expert service make purchasing custom window treatments easy and affordable. Custom, made simple.